• Handmade in Britain
  • Free UK Delivery
  • Worldwide Delivery Available
  • Express Delivery Available
  • 14 Day Returns Policy
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Delivery, Refunds and Returns information

Delivery

Headpieces and Jewellery:
Standard FREE UK delivery is 2 weeks.  Urgent delivery within 3 working days is £4. 

Bags, T shirts and Sweatshirts:
Standard FREE UK delivery is 5 days and urgent delivery within 3 working days is £4.  Delivery on personalised orders is 10 days and urgent delivery is unavailable.

International Orders: 
All items are delivered within 2 weeks, with a standard delivery charge of £15.  

Rosie Willett Designs will advise customers when goods have been dispatched. 

Refunds
We want you to be completely happy with your purchase from Rosie Willett Designs.  Refunds will be given for items purchased through our website, provided that the item is 
returned within 14 calendar days. Refunds will not be given if the item has been worn or swing tags have been removed.

We are unable to offer refunds on earrings for hygiene reasons. We are unable to offer refunds on bespoke headpieces and jewellery or personalised clothing and accessories.

Returning your goods
Our delicate products are carefully packaged to ensure that no damage will occur during transit.  Should you decide to return your item to Rosie Willett Designs, please ensure that it is packaged in the same way as it was sent out to you to avoid damage. We are unable to offer refunds on items that are returned to us in poor condition.

When returning your goods we advise that you use Royal Mail Special Delivery as this service is tracked and insured. Rosie Willett Designs can not be held responsible for lost or damaged packages. We recommend that you retain your proof of postage.